Taking a flight is not always convenient. Moreover, things don’t always go your way when you are traveling. Well here’s a heartwarming video about an airplane ride that went wrong but turned out so right.
In this video, Kristen Wiley was a passenger on a full flight that was delayed because of one woman. Kristen snapped a photo and shared what happened next on Facebook:
“We are currently sitting on a plane, with a 45-minute delay. Why? Because there is an elderly woman suffering from dementia, who is very upset and confused. The incredible staff of Alaska Airlines is being extremely patient and compassionate, in what can only be a very scary situation for her.”
“Explaining every step, cuddling her dog, working with her husband/caregiver to find the best solution. In short, the entire crew gave so much kindness. This is how I would want my mother, my sister, my aunt, my daughter, my niece, my friend cared for.”
“Alaska Airlines calmly assisted the woman, her husband/caregiver, and sweet pup off the plane, providing hotel and transportation with plans to rest up and try again the following day,” Kristen wrote.
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